Shipping policy

ay take a little longer. We appreciate your patience!

Shipping Rates & Delivery Times

We ship worldwide.

Shipping costs are calculated at checkout based on your delivery address and the shipping method selected.

Typical delivery estimates are:

  • United States: 3–7 business days
  • Canada: 5–10 business days
  • United Kingdom & Europe: 5–12 business days
  • Australia & New Zealand: 7–14 business days
  • Other international destinations: 7–20 business days

Please note that these are estimated delivery times, not guaranteed delivery dates. International shipments may take longer due to customs, weather, carrier delays, or other circumstances outside our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information, when available.

Please allow up to 48 hours for tracking information to update after your order has been shipped.

International Orders & Customs

International customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by their country.

These charges are not included in the purchase price or shipping cost unless otherwise stated at checkout.

Customs processing may also cause delays that are outside of our control.

Incorrect Shipping Addresses

Please make sure your shipping information is correct before completing your order.

If you notice an incorrect address, contact us as soon as possible. We will do our best to update the address before your order ships, but we cannot guarantee that changes can be made after an order has been processed.

We are not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Stolen, or Damaged Packages

Once an order has been delivered to the shipping address provided at checkout, we are not responsible for packages that are lost or stolen after delivery.

If your package arrives damaged, please contact us as soon as possible with your order number and photos of the damaged package and items so we can assist you.

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and your local carrier.

Delayed Packages

While we work with reliable shipping carriers, we cannot guarantee delivery dates. Delays may occur because of severe weather, customs processing, carrier issues, holidays, or other circumstances beyond our control.

If your package appears to be significantly delayed, please contact us and we will do our best to help locate it.

Questions About Shipping

If you have any questions about your order or our shipping policy, please contact our customer service team through the contact information provided on our website.

By placing an order with us, you acknowledge and agree to the terms outlined in this Shipping Policy.